GIDDYUPZ SHIPPING POLICY

ORDER PROCESSING TIMES
Please note that all delivery timeframes presented at checkout are estimated transit times provided by the shipping carriers and DO NOT include our internal production and processing times. Because our products are meticulously inspected and packaged, please allow 3 to 5 business days for our workshop to process and pack your order before it is handed off to the shipping carrier. (Business days exclude weekends and standard US holidays).

If there will be a significant delay in the shipment of your order due to high volume or backordered materials, we will contact you via email or telephone.

SHIPPING RATES & DELIVERY ESTIMATES
We provide a variety of shipping options so you can choose the speed that best fits your needs. Shipping charges for your order will be calculated and displayed at checkout based on the delivery destination and the shipping method you select.

CARRIER DELAYS & TRANSIT TIMES
Once your package leaves our Utah workshop and is scanned in by the shipping carrier (USPS, UPS, FedEx, etc.), GIDDYUPZ is not responsible for any shipping delays. Any delays caused by weather, carrier volume, logistical issues, or misrouting are entirely out of our control. We will always do our best to help you track down a delayed package, but we cannot refund shipping charges for carrier-caused delays.

SHIPMENT CONFIRMATION & TRACKING
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will typically become active within 24 hours of the carrier scanning the package.

LOST, STOLEN, OR DAMAGED PACKAGES
GIDDYUPZ is not liable for any products damaged, lost, or stolen during shipping. If your tracking information shows that your package was delivered but you cannot find it, please contact the shipping carrier directly to file a claim. If your order arrives damaged, please save all packaging materials and damaged goods and contact the shipment carrier to file a claim.

INTERNATIONAL SHIPPING / CUSTOMS & DUTIES
GIDDYUPZ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, duties, etc.).